Privacy Policy

Step By Step Learning Center Too

Last updated: November 5, 2026

This Privacy Policy explains how Step By Step Learning Center Too ("Step By Step Learning Center Too," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, submit a form, or communicate with us by text message, email, or phone.

1. Information We Collect

We collect information you give us directly when you fill out a form, book a tour, call us, or reply to one of our messages. That includes:

• Your full name
• Your email address
• Your mobile phone number
• Your child's age group
• When you would like care to begin
• Anything else you choose to tell us in a message or reply

We also automatically collect limited technical information when you visit the site, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit.

1.1 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to keep the site working properly, understand how visitors use it, and measure the performance of our advertising. These currently include the Meta pixel, used to measure and improve our advertising on Facebook and Instagram, and LeadConnector tracking, used by our customer relationship and scheduling system to connect your form submission to your inquiry.

Most browsers let you refuse or delete cookies through your browser settings. Turning off cookies may affect how parts of the site function.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry about enrollment, availability, programs, or tuition
• Schedule, confirm, remind you about, and follow up on tours and appointments
• Send you service and account messages related to your inquiry or enrollment
• Send you marketing messages about our programs, availability, and offers, where you have consented to receive them
• Operate, maintain, and improve our website and our services
• Meet our legal, licensing, and recordkeeping obligations

3. SMS Communications & Consent

Our form offers two separate, optional consent boxes. If you provide your mobile phone number and check the non-marketing box, you agree to receive text messages from Step By Step Learning Center Too at that number about your inquiry, such as tour confirmations, appointment reminders, and replies to your questions. If you check the marketing box, you also agree to receive promotional text messages, such as availability updates, announcements, and offers. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or call us at +1 443-805-8238.

Consent to receive text messages is not a condition of enrollment or of purchasing any service from us.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Questions about how we handle your information can be sent to the contact details in Section 7.

4. How We Share Your Information

We do not sell your personal information. We share information only in these categories:

• Service providers. Companies that host our website, run our customer relationship system, send our email and text messages, process scheduling, and provide analytics, acting on our instructions.
• Advertising platforms. Aggregated or hashed data used to measure and improve the performance of our advertising.
• Professional advisors. Our accountants, attorneys, and insurers, where reasonably required.
• Legal and safety. Where required by law, subpoena, licensing authority, or to protect the rights and safety of children, families, staff, or the public.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including access controls and encrypted transmission where available. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You may ask us to access, correct, or delete the personal information we hold about you, and you may withdraw your consent to marketing communications at any time. To opt out of text messages, reply STOP. To opt out of marketing emails, use the unsubscribe link in any email. To make any other request, contact us using Section 7.

We may need to keep certain records to meet our legal, licensing, or child care regulatory obligations even after a deletion request.

7. Contact Us

8. Children's Privacy

Our website and our forms are intended for parents, guardians, and other adults. We do not knowingly collect personal information directly from children under 13 through this website. Information about an enrolled or prospective child, such as age group, is provided to us by a parent or guardian.

Information collected in the course of providing care to an enrolled child is handled under our enrollment agreement and applicable Maryland child care regulations, not under this website Policy. If you believe a child has given us information directly through this website, contact us using Section 7 and we will delete it.

9. Changes to This Privacy Policy

We may update this Policy from time to time. The revised version takes effect when posted on this page, and the "Last updated" date above will change. Material changes will be reflected here, so please review this page periodically.

See also our Terms & Conditions.